Live Chat That Turns Visitors Into Customers
Free live chat software with AI chatbot automation and proactive chat. Engage website visitors in real time, deliver instant live chat support, and capture more leads 24/7 — no coding required.
Boost Sales
Live chat converts visitors into customers
24/7 Automation
Chatbot captures leads outside business hours
Better Support
Instant responses improve customer satisfaction
Easy Setup
Get started in minutes without coding
Live chat and chatbot automation - working together
Real-time conversations when you're available. Smart chatbots handling the rest. A seamless live chat experience for every website visitor.
Real-Time Live Chat Widget
Talk directly with website visitors the moment they need help through a fully customizable website chat widget. Answer questions, share product details, and guide them through purchase decisions in real-time. Personal live chat customer service that builds trust and drives conversions.
Smart Chatbot Automation
Set up a chatbot for your website that qualifies leads, answers FAQs, and books appointments - without any coding. Start with simple rule-based flows and scale to sophisticated conversations. Your chatbot works 24/7, even when your team is offline.
AI Live Chat & AI Chatbot
Train the AI chatbot on your website content, knowledge base, or custom data. AI live chat handles complex questions intelligently, stays on-brand, and escalates to human agents when needed. Like hiring an AI customer service expert who never sleeps.
Works with Your Favorite Tools
Install Chatim live chat on any platform in minutes - no coding required.
Reply to chats directly from Slack threads
Read more →One-click plugin install for WordPress sites
Read more →Add live chat to your Shopify store
Read more →Embed the widget on any Wix website
Read more →Drop-in chat for Squarespace pages
Read more →Add chat to Webflow with a code snippet
Read more →Live chat support for Magento stores
Read more →Deploy via GTM without touching code
Read more →Full control with our JavaScript API
Real-time event notifications to your server
Read more →Quick setup for Site123 websites
Read more →Integrate through Adobe Experience Platform
Read more →Sync chat leads to your Pipedrive CRM
Read more →Get chat notifications in Telegram
Read more →Chat with visitors via WhatsApp Business
Read more →Reply via Facebook Messenger & Instagram DM
Read more →Connect with 5,000+ apps through Zapier
Read more →Sync contacts and chats with HubSpot CRM
Read more →Why businesses choose live chat
Live chat isn't just support - it's the live chat solution that turns your most expensive website traffic into revenue.
- Convert More Visitors
- Visitors with questions leave if they can't find answers fast. Live chat support keeps them on your site with instant help - addressing concerns, sharing details, and guiding them to purchase. Businesses using live chat see significantly higher conversion rates.
- Capture Leads 24/7
- Most visitors browse and leave without taking action. Chatbot automation engages them, learns their needs, and collects contact info naturally - far more effective than static contact forms. Never miss a lead, even outside business hours.
- Maximize Your Marketing ROI
- You're already paying to drive traffic through ads, SEO, and content marketing. Live chat helps you get more value from every visitor by engaging them personally and reducing bounce rates. Make every click count.
- Live Chat for Ecommerce & SaaS
- From Shopify and WooCommerce stores to SaaS websites, Chatim is the live chat for ecommerce and SaaS that's built for online businesses. Recover abandoned carts with proactive chat invitations, answer pricing questions instantly, and turn website visitors into paying customers.
Trusted by businesses worldwide
See what our customers have to say about Chatim
“I run an auto body shop, and finding the time to chat with people online was pretty much impossible until we got ourselves live chat software that comes with its own chatbot. It's like hiring an extra set of hands that always stays energized. Since we started using Chatim, we've noticed more customers coming our way.”
“Juggling training sessions with answering online queries was like trying to dodge punches blindfolded – practically impossible. But since we added Chatim software and its knockout chatbot, we've landed more clients than a heavyweight champ. Here's why this tech corner has been a total game-changer for us.”
Frequently Asked Questions
Everything you need to know about Chatim
- What is Chatim live chat?
- Chatim is a free live chat software that combines real-time human conversations with intelligent chatbot automation. It helps businesses engage website visitors, provide instant live chat support, and convert more leads into customers. The platform includes a live chat widget, chatbot builder, AI chatbot, CRM, analytics, and help desk features.
- How does the chatbot automation work?
- Chatim offers both rule-based and AI-powered chatbot automation. You can create chatbots using our drag-and-drop builder without any coding. The chatbot can handle common questions, qualify leads, schedule appointments, and seamlessly transfer to human agents when needed. It works 24/7, even when your team is offline.
- Is Chatim free to use?
- Yes! Chatim is a free website chat tool that offers a free live chat plan including essential live chat and basic chatbot features. You can start for free with no credit card required. As your business grows, you can upgrade to premium plans for advanced features like AI chatbot automation, unlimited chatbots, and priority support.
- How long does setup take?
- You can install Chatim on your website in under 5 minutes by adding a simple code snippet. If you're using WordPress, Shopify, or other popular platforms, installation is even easier with our plugins. Once installed, you can customize the chat widget and create chatbots immediately.
- Can I customize the chat widget?
- Absolutely! Chatim offers extensive customization options for the chat widget. You can change colors, position, size, greeting messages, and more to match your brand identity. The widget is fully responsive and works perfectly on desktop, tablet, and mobile devices.
- What happens when my team is offline?
- When you're offline, your chatbot continues working 24/7 to assist visitors. You can also configure the widget to collect messages and contact information, which are saved in your inbox for follow-up. This ensures you never miss a potential customer, even outside business hours.
- Does live chat work on mobile devices?
- Yes! Chatim is fully optimized for mobile. The chat widget is responsive and works perfectly on smartphones and tablets. We also offer mobile apps for iOS and Android, so you can chat with customers on the go and receive real-time notifications.
- Can Chatim integrate with other tools?
- Yes, Chatim integrates seamlessly with popular platforms like WordPress, Shopify, Wix, Squarespace, and more. You can also connect via webhooks, JavaScript SDK, or Google Tag Manager. Whether you're running a small site or a large e-commerce store, we've got you covered.
- What is the difference between live chat and a chatbot?
- Live chat connects website visitors with a real human agent in real time, while a chatbot is software that answers questions automatically using rules or AI. Chatim combines both: the chatbot handles common questions and qualifies leads 24/7, then hands the conversation to a live chat agent for anything complex. Most businesses use this hybrid live chat with chatbot setup to deliver instant support without hiring more staff.
- How much does Chatim live chat cost?
- Chatim live chat pricing starts at free — forever. Our free plan includes essential live chat, chatbot automation, and an agent seat. Paid plans start at a low monthly cost with unlimited chats and additional features like AI chatbot, advanced analytics, and team collaboration. Visit our pricing page for full live chat pricing details.
- Is Chatim a good live chat for small business and ecommerce?
- Yes — Chatim is designed as live chat software for small business owners, ecommerce stores, and SaaS startups. The free plan is enough for most small businesses, and one-click integrations with Shopify, WooCommerce, WordPress, Wix, and Squarespace make it one of the easiest live chat tools for ecommerce websites to set up. Many of our customers come from SMB and DTC brands looking for a business live chat software that doesn't break the bank.
- What is proactive chat and how does it work?
- Proactive chat is when the chat widget automatically invites a website visitor to start a conversation based on their behavior — for example, time on page, exit intent, or visiting a specific URL like a pricing or checkout page. Chatim lets you create unlimited proactive chat triggers so you can engage the right visitor at the right moment, recover abandoned carts, and book more demos without hiring more agents.
- Can I use Chatim as an AI chatbot for my website?
- Yes. Chatim includes a full AI chatbot for website use that you can train on your own knowledge base, product docs, or website content. The AI chatbot answers customer questions in natural language, stays on-brand, and escalates to a human live chat agent when the conversation needs a personal touch. It works as a 24/7 AI customer service agent that scales without adding headcount.
- Does Chatim work as a free live chat plugin for WordPress and Shopify?
- Yes. Chatim offers a free live chat plugin for WordPress and a free live chat app for Shopify, plus native integrations with Wix, Squarespace, Webflow, and any HTML site. Install in under 5 minutes — no coding required.