Live Chat App for Shopify That Turns Browsers Into Buyers
Engage Shopify shoppers in real-time with the Chatim live chat app for Shopify and a smart Shopify chatbot. Recover abandoned carts, answer product questions and boost your store's conversion rate — start free, no coding required.
Boost Sales
Live chat converts visitors into customers
24/7 Automation
Chatbot captures leads outside business hours
Better Support
Instant responses improve customer satisfaction
Easy Setup
Get started in minutes without coding
Sell more on Shopify with live chat and a Shopify chatbot
The Shopify chat app that combines live chat, an AI Shopify chatbot, and a Shopify customer service app in one tool. Answer shoppers instantly, recover abandoned carts and turn browsing visitors into buyers.
Live Chat App for Shopify — Quick Setup
Add the Chatim live chat app for Shopify in under 3 minutes. Paste a small code snippet into your theme, or install via Google Tag Manager. The Shopify chat widget appears instantly on every page — product pages, collections, cart, and checkout. No developer required.

Abandoned Cart Recovery with Shopify Chatbot
When a shopper adds products to cart but hesitates, the Shopify chatbot starts a conversation automatically. Answer objections, help with sizing or shipping questions, and guide shoppers back to checkout. Recover revenue your Shopify store is currently losing.

Shopify Chatbot for Product Q&A
Train the AI Shopify chatbot on your product catalog so it answers questions about sizes, materials, shipping times, and return policies — 24/7. Shoppers get instant answers, your team handles only the complex inquiries. The smartest live chat for Shopify stores.

Works with Your Favorite Tools
Connect Chatim with your Shopify store and the rest of your e-commerce stack.
Reply to chats directly from Slack threads
Read more →One-click plugin install for WordPress sites
Read more →Add live chat to your Shopify store
Read more →Embed the widget on any Wix website
Read more →Drop-in chat for Squarespace pages
Read more →Add chat to Webflow with a code snippet
Read more →Live chat support for Magento stores
Read more →Deploy via GTM without touching code
Read more →Full control with our JavaScript API
Real-time event notifications to your server
Read more →Quick setup for Site123 websites
Read more →Integrate through Adobe Experience Platform
Read more →Sync chat leads to your Pipedrive CRM
Read more →Get chat notifications in Telegram
Read more →Chat with visitors via WhatsApp Business
Read more →Reply via Facebook Messenger & Instagram DM
Read more →Connect with 5,000+ apps through Zapier
Read more →Sync contacts and chats with HubSpot CRM
Read more →Why Shopify merchants choose the Chatim live chat for Shopify
Every Shopify store visitor is a potential customer. The best live chat for Shopify converts more of them — that's what Chatim is built to do.
- Increase Your Shopify Conversion Rate
- Shoppers with unanswered questions leave. Live chat for Shopify catches them at the moment of doubt — on product pages, during checkout, and while comparing options. Stores using a Shopify live chat app see significantly higher conversion rates compared to email-only support.
- Support Shoppers Around the Clock
- Your Shopify store is open 24/7, but your team isn't. The Shopify chatbot inside Chatim handles common questions about orders, shipping, returns, and product details at any hour. Customers get instant answers and you wake up to qualified leads in your inbox.
- Built-in CRM for Shopify Customer Data
- Every chat conversation automatically creates a contact in Chatim's CRM. Track shopper interactions, see their browsing history, and follow up with personalized messages. Build customer relationships that drive repeat purchases on your Shopify store.
- Shopify Customer Service App in One Tool
- Chatim doubles as a Shopify customer service app — live chat, AI chatbot, shared inbox, and a help-center-style knowledge base in a single Shopify chat plugin. Replace several separate apps with one tool that handles support, sales chat, and lead capture for your Shopify store.

Trusted by businesses worldwide
See what our customers have to say about Chatim
“I run an auto body shop, and finding the time to chat with people online was pretty much impossible until we got ourselves live chat software that comes with its own chatbot. It's like hiring an extra set of hands that always stays energized. Since we started using Chatim, we've noticed more customers coming our way.”

“Juggling training sessions with answering online queries was like trying to dodge punches blindfolded – practically impossible. But since we added Chatim software and its knockout chatbot, we've landed more clients than a heavyweight champ. Here's why this tech corner has been a total game-changer for us.”

Frequently Asked Questions
Everything you need to know about Chatim