CRM That Captures and Converts Leads

Manage contacts, track every interaction, and close more deals - all from one dashboard. Live chat and chatbot feed leads directly into your CRM automatically.

Get Started Free

No credit card required

Boost Sales

Live chat converts visitors into customers

24/7 Automation

Chatbot captures leads outside business hours

Better Support

Instant responses improve customer satisfaction

Easy Setup

Get started in minutes without coding

Your CRM - contacts, leads, and conversations in one place

Every chat becomes a contact. Every contact becomes an opportunity. A CRM built for live chat businesses.

Contact Management

Every visitor who chats automatically gets a contact profile. See their full conversation history, page visits, and custom data - all in one place. No manual entry needed.

Contact Management

Lead Tracking

Follow leads from first chat to conversion. Chatbots qualify prospects in real-time, collect contact info, and feed it straight into your pipeline. Never lose track of an opportunity.

Lead Tracking

Interaction History

Access the complete history of every customer interaction - chat transcripts, notes, and status updates. Your team picks up any conversation exactly where it left off.

Interaction History

Works with your favorite tools

Connect Chatim CRM with any platform in minutes - no coding required.

Slack

Reply to chats directly from Slack threads

Read more →
WordPress

One-click plugin install for WordPress sites

Read more →
Shopify

Add live chat to your Shopify store

Read more →
WIX

Embed the widget on any Wix website

Read more →
Squarespace

Drop-in chat for Squarespace pages

Read more →
Webflow

Add chat to Webflow with a code snippet

Read more →
Magento

Live chat support for Magento stores

Read more →
Next.js

Script or SDK install for Next.js apps

Read more →
Google Tag Manager

Deploy via GTM without touching code

Read more →
JavaScript SDK

Full control with our JavaScript API

Webhooks

Real-time event notifications to your server

Read more →
Site123

Quick setup for Site123 websites

Read more →
Pipedrive

Sync chat leads to your Pipedrive CRM

Read more →
Coming soon
Telegram

Get chat notifications in Telegram

Read more →
Coming soon
WhatsApp

Chat with visitors via WhatsApp Business

Read more →
Coming soon
Messenger

Reply via Facebook Messenger & Instagram DM

Read more →
Coming soon
Zapier

Connect with 5,000+ apps through Zapier

Read more →
Coming soon
HubSpot

Sync contacts and chats with HubSpot CRM

Read more →
See all integrations →

Why businesses choose Chatim CRM

A CRM that works for you - capturing leads while you focus on closing deals.

Automatic Lead Capture
Chatbots qualify visitors and collect contact info 24/7 - feeding leads directly into your CRM without any manual work. Your pipeline fills itself while you sleep.
Personalized Follow-Ups
With full conversation history and visitor data at your fingertips, every follow-up feels personal. Know exactly what each lead needs before you reach out.
Faster Sales Cycles
Real-time chat engagement means leads are warm when they enter your CRM. Combine instant responses with organized tracking to move prospects through your pipeline faster.
Product screenshot

What our customers say

Reviews from Chatim customers on Trustpilot

Rated 4.2 out of 5 on Trustpilot

“Chatim has been a great tool for managing conversations with customers. The platform is simple, intuitive, and makes it easy to respond to leads quickly. I especially like how everything is organized in one place, which saves time and helps ensure no messages are missed. It’s a very practical solution for businesses that want to improve communication with their clients and respond faster. Overall, a smooth and reliable experience so far. Highly recommended.”

AutoBody Werks
January 2026
Read on Trustpilot

“Chatim for lead generation on our website, getting awesome results . Pricing is also good.”

Aleksandr Grossman
July 2026
Read on Trustpilot

“Easy to set up and overall very smooth experience compared to the other available options. Good amount of usage by the users. Recommend as a chat bot.”

Maxim Neaga
March 2026
Read on Trustpilot

“We have been using Chatim for a few months now. No issues, easy to set up, works great for us.”

Alex A
April 2026
Read on Trustpilot

“Great experience, thank you for you service 🤝”

Gonza Boxing Union LLC
March 2026
Read on Trustpilot
Read all reviews on Trustpilot →

Individual results vary. Testimonials reflect the experience of these customers and are not a guarantee of results.

Frequently asked questions

Everything you need to know about Chatim

What is Chatim CRM?

Chatim CRM is an integrated customer relationship management tool built into the Chatim live chat and chatbot platform. It automatically captures visitor interactions, stores contact information, tracks leads through your sales pipeline, and keeps a complete history of every customer conversation - all in one centralized dashboard.

How does CRM integrate with live chat?

The CRM seamlessly connects with live chat and chatbot features. Every chat conversation automatically creates or updates a contact profile, stores the full transcript, and captures any information collected by chatbots (email, phone, company, etc.). No manual data entry required.

How does lead capture work?

Chatbots qualify visitors in real-time by asking relevant questions during conversations. Contact information, preferences, and needs are automatically captured and fed into your CRM pipeline. You can set up custom chatbot flows to qualify leads based on your specific criteria.

Is Chatim CRM free?

Yes! The free plan includes essential CRM features like contact management, basic lead tracking, and interaction history. No credit card required. Premium plans unlock advanced features like detailed pipeline management, team assignments, and priority support.

Can I track leads through a sales pipeline?

Yes. Chatim CRM lets you monitor lead progress from initial contact to conversion. You can assign leads to team members, set priority levels, add notes, and track status changes - ensuring you capitalize on every opportunity.

What customer data does the CRM store?

The CRM stores contact details (name, email, phone), complete chat transcripts, page visit history, custom parameters passed via chatbot or SDK, internal notes from your team, and lead status. All data is organized per contact for easy access.

Can my team collaborate in the CRM?

Yes. You can invite team members with Admin or Manager roles, assign leads and conversations to specific agents, add internal notes, and track team activity. Everyone works from the same dashboard with real-time updates.

How does 24/7 lead capture work?

When your team is offline, chatbots continue engaging visitors, qualifying leads, and collecting contact information around the clock. Everything is stored in your CRM inbox so your team can follow up when they're back online. No lead is ever lost.

Can I personalize customer interactions with CRM data?

Absolutely. With full conversation history and visitor behavior data, you can personalize every interaction. Know what pages a visitor browsed, what questions they asked, and what they need - before you even start the conversation.

Is customer data secure?

Security is our top priority. All CRM data is protected with industry-standard encryption. Chatim is built to support GDPR compliance and follows strict privacy practices. You have full control over your data, and we do not sell customer data - we share it only with the service providers listed in our Privacy Policy, as needed to deliver the service.

Can I access CRM on mobile?

Yes! Chatim CRM is accessible on all devices including smartphones and tablets. The dashboard works in any mobile browser, so you can manage contacts, review conversations, and follow up on leads wherever you are.

How do I get started?

Sign up for free, install Chatim on your website with a simple code snippet, and your CRM starts capturing contacts automatically from the first chat. Setup takes under 5 minutes, and our support team is available to help if needed.

Start talking to your visitors today

Install the widget in five minutes, train the AI on your site, and never miss a lead again. Free plan included.

Get Started Free

No credit card required

See pricing

Get started

Chatim live chat with chatbot automation

Generate more leads and enhance customer interaction using live chat software with chatbot automation.

Get Started Today