Live Chat Software With Smart Automation
Live chat software with smart automation for your website. Respond to visitors instantly, let chatbot handle overflow.
Boost Sales
Live chat converts visitors into customers
24/7 Automation
Chatbot captures leads outside business hours
Better Support
Instant responses improve customer satisfaction
Easy Setup
Get started in minutes without coding
From live chat to AI - every conversation covered
Real-time support when you're online. Smart chatbots when you're busy. AI that knows your business inside out.
Live Chat
Talk directly with your website visitors in real-time. When someone has a question or needs help, you're right there to answer. Turn curious visitors into happy customers with personal, immediate responses.
Chatbot Automation
Start with simple rule-based bots that handle common questions, then upgrade to AI-powered automation as you grow. Whether it's basic FAQs or smart conversations, your chatbot keeps working even when you're sleeping.
AI Chatbot
Train the AI on your knowledge base - URLs, sitemaps, or manual entries. It answers questions intelligently and stays on-topic to your business, 24/7. Handles complex queries so your team can focus on what matters.
Contact Buttons
Give visitors more ways to reach you beyond live chat. Add WhatsApp, Telegram, Facebook Messenger, phone, and email buttons right alongside your chat widget. Visitors hover over the widget and instantly see all their contact options - no hunting around your site.
Seamlessly Integrate with Your Favorite Tools
Connect Chatim with your existing tech stack in minutes. No coding required.
Reply to chats directly from Slack threads
Read more →One-click plugin install for WordPress sites
Read more →Add live chat to your Shopify store
Read more →Embed the widget on any Wix website
Read more →Drop-in chat for Squarespace pages
Read more →Add chat to Webflow with a code snippet
Read more →Live chat support for Magento stores
Read more →Deploy via GTM without touching code
Read more →Full control with our JavaScript API
Real-time event notifications to your server
Read more →Quick setup for Site123 websites
Read more →Integrate through Adobe Experience Platform
Read more →Sync chat leads to your Pipedrive CRM
Read more →Get chat notifications in Telegram
Read more →Chat with visitors via WhatsApp Business
Read more →Reply via Facebook Messenger & Instagram DM
Read more →Connect with 5,000+ apps through Zapier
Read more →Sync contacts and chats with HubSpot CRM
Read more →One platform. Every tool you need.
From AI-powered chatbots to real-time analytics - everything to turn visitors into customers.
Lightning-Fast Performance
Optimized for speed and Core Web Vitals. Our lightweight widget loads instantly without slowing down your website or hurting SEO rankings. Fully responsive on every device.
Widget Customization
Match your brand with custom colors, button shapes, avatars, positioning, and auto-open timing. Full control over every detail of the chat experience.
Analytics Dashboard
Track visitor trends, browser & device breakdown, referral sources, and conversation volume. Make data-driven decisions with clear, actionable insights.
Team Collaboration
Invite your team with Admin or Manager roles. Get push notifications for new chats, assign conversations, and manage everything together from one dashboard.
Widget SDK
Full JavaScript API to control the widget programmatically. Pass custom user data, trigger events, and build custom launchers. Works with React, Vue, and Next.js.
Webhooks
Get real-time notifications when events happen - new chats, messages, or leads. Push data to Slack, your CRM, or any custom backend automatically.
Trusted by businesses worldwide
See what our customers have to say about Chatim
“I run an auto body shop, and finding the time to chat with people online was pretty much impossible until we got ourselves live chat software that comes with its own chatbot. It's like hiring an extra set of hands that always stays energized. Since we started using Chatim, we've noticed more customers coming our way.”
“Juggling training sessions with answering online queries was like trying to dodge punches blindfolded – practically impossible. But since we added Chatim software and its knockout chatbot, we've landed more clients than a heavyweight champ. Here's why this tech corner has been a total game-changer for us.”
Frequently Asked Questions
Everything you need to know about Chatim
- What is Chatim?
- Chatim is a live chat software that combines real-time human chat with intelligent chatbot automation. It helps businesses engage website visitors, provide instant support, and convert more leads into customers. The platform includes live chat, chatbot builder, CRM, analytics, and help desk features.
- How does the chatbot automation work?
- Chatim offers both rule-based and AI-powered chatbot automation. You can create chatbots using our drag-and-drop builder without any coding. The chatbot can handle common questions, qualify leads, schedule appointments, and seamlessly transfer to human agents when needed. It works 24/7, even when your team is offline.
- Is Chatim free to use?
- Yes! Chatim offers a free plan that includes essential live chat and basic chatbot features. You can start for free with no credit card required. As your business grows, you can upgrade to premium plans for advanced features like AI automation, unlimited chatbots, and priority support.
- How long does setup take?
- Setup is incredibly fast. You can install Chatim on your website in under 5 minutes by adding a simple code snippet. If you're using WordPress, Shopify, or other popular platforms, installation is even easier with our plugins. Once installed, you can customize the chat widget and create chatbots immediately.
- Can I customize the chat widget appearance?
- Absolutely! Chatim offers extensive customization options. You can change colors, position, size, greeting messages, and more to match your brand identity. The widget is fully responsive and adapts seamlessly to desktop, tablet, and mobile devices.
- What happens when I'm offline?
- When you're offline, your chatbot continues working 24/7 to assist visitors. You can also configure the widget to collect messages and contact information, which will be saved in your inbox for follow-up. This ensures you never miss a potential customer, even outside business hours.
- Does it work on mobile devices?
- Yes! Chatim is fully optimized for mobile devices. The chat widget is responsive and works perfectly on smartphones and tablets. Additionally, we offer mobile apps for iOS and Android, so you can chat with customers on the go and receive real-time notifications.
- Is customer data secure?
- Security is our top priority. Chatim uses industry-standard encryption to protect all data. We're GDPR compliant and follow strict privacy policies. All conversations and customer information are securely stored, and you have full control over your data. We never share or sell customer information to third parties.