Chatim Help Center
Template: Discount & Promo
Category: Marketing
Engage visitors with special offers and promotions. This template presents a discount offer, captures email addresses, and gives visitors multiple paths to claim the deal.
Who It's For
- E-commerce stores running promotions
- Businesses offering first-time visitor discounts
- Marketing teams building email lists through offers
- Companies launching seasonal campaigns
How It Works
The chatbot announces a special offer and gives visitors several ways to engage. Whether they're ready to claim the deal immediately, want to learn more about products first, or prefer to be reminded later - each path leads to email capture.
Conversation Flow
Start
→ Promo announcement message
→ Offer details (20% OFF, code: WELCOME20)
→ "Interested?" (3 options)
├─ "Yes, I want this deal!"
│ → Email form
│ → Team notified
│ → Success message with discount code
├─ "Tell me more"
│ → "What are you interested in?" (3 options)
│ ├─ "Best sellers" → Product details → Claim offer?
│ ├─ "New arrivals" → Product details → Claim offer?
│ └─ "Services" → Service details → Claim offer?
│ ├─ "Claim offer" → Email form → Success
│ └─ "Not now" → Goodbye
└─ "Maybe later"
→ "Want a reminder?" (2 options)
├─ "Sure, remind me" → Email form → Success
└─ "No thanks" → GoodbyeWhat It Collects
- Email address (required) - captured on all conversion paths
Notifications
- Email notification when a visitor provides their email
- Visitor status set to Lead
Customization Ideas
- Change the discount to match your current promotion (percentage, fixed amount, free shipping, etc.)
- Update the promo code from WELCOME20 to your actual code
- Replace product categories with your real product lines or bestsellers
- Add a Carousel node to showcase actual products with images and "Shop Now" links
- Add an expiry notice to create urgency (e.g., "Offer expires in 48 hours!")
- Add a name field to the email form for personalized follow-up emails
- Create seasonal variants by duplicating and adjusting messaging (Black Friday, Holiday, Summer Sale)
Example Promo Variations
| Type | Message |
|---|---|
| First-time visitor | "Welcome! Here's 15% off your first order" |
| Seasonal sale | "Summer Sale: Up to 40% off selected items" |
| Free shipping | "Free shipping on orders over $50 - this week only!" |
| Bundle deal | "Buy 2, Get 1 Free on all accessories" |
Related Templates
- Collect Emails - Email capture without promotional angle
- Generate Leads - Lead capture with qualification