How to Install Chatim Live Chat Widget on SITE123

Step 1: Generate and Copy the Widget Code

Log in to your .Chatim dashboard.
Select your project and click Install in the navigation menu.
Click Copy Code to copy the snippet to your clipboard.

Step 2: Add the Widget Code to Your SITE123 Website

Log in to your SITE123 account and open the website you want to add the Chatim widget to in the editor.
Click Settings (the gear icon), then select Plugins.
Click Add New, then Add New Custom Code.
Enter a name (for example "Chatim") and set Enable to Yes.
Under Set the code place, choose Before closing the body tag. This adds the widget to every page of your site.
Paste the Chatim widget code into the code field and click Save.
Publish your website if the editor asks you to. Note: custom code and plugins are available on paid SITE123 plans, not on the free plan.

Step 3: Test the Widget

Visit your SITE123 website and refresh the page to see the Chatim widget in action.
Test the live chat and chatbot functionalities to ensure they are working correctly.

Step 4: Adjust Settings and Monitor Performance

Return to your Chatim dashboard to monitor customer interactions, view analytics, and make any necessary adjustments to the widget's behavior, appearance, or responses based on user feedback and engagement.

Need Help?

If you encounter any issues during the installation process, contact us.