Chatim Help Center

How to Install Chatim Live Chat Widget on Webflow

Step 1: Generate and copy the widget code

  1. Go to the "Install" page in your Chatim account.
  2. Chatim will generate a JavaScript code snippet for your project.
  3. Click on the "Copy" button to copy the code to your clipboard. This code will be needed to embed the widget.

Step 2: Add the Chatim widget code to Webflow

  1. Log in to your Webflow account and open the project where you want to add the Chatim widget.
  2. In the Webflow Designer, click on the Page Settings (the gear icon next to your selected page).
  3. Scroll down to the Custom Code section, and paste the Chatim JavaScript code into the "Before </body> tag" field.
  4. Click "Save" to apply the changes.
  5. After adding the code, publish your Webflow website by clicking the "Publish" button in the top-right corner of the Webflow editor.

Step 3: Test the widget on your website

  1. Visit your webflow site and refresh the page to see the Chatim widget in action.
  2. Test the live chat and chatbot functionalities to ensure they are working correctly.

Step 4: Adjust settings and monitor performance

Return to your Chatim dashboard to monitor customer interactions, view analytics, and make any necessary adjustments to the widget's behavior, appearance, or responses based on user feedback and engagement.

Need Help?

If you encounter any issues during the installation process contact us.