How to install Chatim live chat widget on Site123

Step 1: Generate and copy the widget code

1. Go to the "Install" page in your Chatim account.
2. Chatim will generate a JavaScript code snippet for your project.
3. Click on the "Copy" button to copy the code to your clipboard. This code will be needed to embed the widget.

Step 2: Add the widget code to your SITE123 website

1. Log in to your SITE123 account and select the website you want to add the Chatim widget to.
2. In your website editor, go to Pages and select the page where you want the widget to appear.
3. Click on the "Settings" tab, then scroll down to find the "Custom Code" section.
4. Paste the Chatim widget JavaScript code into the "Body End" section, which ensures that the widget will appear on your site.
5. Click "Save" to apply the changes.
6. After adding the code, publish your website to make the Chatim widget live.

Step 3: Test the widget on your website

1. Visit your Site123 website and refresh the page to see the Chatim widget in action.
2. Test the live chat and chatbot functionalities to ensure they are working correctly.

Step 4: Adjust settings and monitor performance

Return to your Chatim dashboard to monitor customer interactions, view analytics, and make any necessary adjustments to the widget's behavior, appearance, or responses based on user feedback and engagement.

Need Help?

If you encounter any issues during the installation process contact us.