Template: Collect Emails

Category: Marketing

Build your email list with a newsletter signup flow. This template focuses on capturing email addresses by offering visitors exclusive content or updates.

Who It's For

• Businesses building an email marketing list
• Content creators offering newsletters
• Companies that nurture leads through email campaigns

How It Works

The chatbot offers visitors the chance to subscribe to your newsletter or updates. Those who aren't ready to subscribe are offered an alternative support path.

Conversation Flow

Start
  → "Want exclusive insights?" message
  → "Would you like to subscribe?" (2 options)
     ├─ "Yes, sign me up!"
     │    → Email form
     │    → Team notified
     │    → Confirmation message
     └─ "Maybe later"
          → "Can we help with anything else?" (2 options)
               ├─ "I need support"
               │    → Contact form (name, phone, email)
               │    → Team notified
               │    → Thank you message
               └─ "No, I'm good"
                    → Goodbye message

What It Collects

Newsletter Path

• Email address (required)

Support Path

• Name
• Phone number
• Email address

Notifications

• Email notification sent when a visitor subscribes or requests support
• Push notification to team members
• Visitor status set to Lead

Customization Ideas

• Change the value proposition in the welcome message (e.g., "Get 10% off your first order", "Weekly industry tips")
• Add a name field to the email form for personalized emails
• Add more "maybe later" options like "Tell me more first" with a details message
• Connect to an AI Chatbot on the support path for instant help
• Update confirmation messaging with what subscribers can expect (frequency, content type)

Related Templates

• Discount & Promo — Combine email capture with promotional offers
• Generate Leads — Capture more detailed lead information