How to Install Chatim Live Chat Widget on Shopify

Step 1: Generate and Copy the Widget Code

1. Log in to your .Chatim dashboard.
2. Select your project and click Install in the navigation menu.
3. Click Copy Code to copy the snippet to your clipboard.

Step 2: Add the Widget Code to Your Shopify Store

1. Log in to your Shopify admin dashboard.
2. In the left-hand menu, go to Online Store > Themes.
3. Click the "Actions" button next to your active theme, and then select "Edit Code."
4. In the theme editor, find the theme.liquid file under the "Layout" section.
5. Paste the Chatim widget code just before the closing </body> tag.
6. Click "Save" to apply the changes.

Step 3: Test the Widget

1. Visit your Shopify store and refresh the page to see the Chatim widget in action.
2. Test the live chat and chatbot functionalities to ensure they are working correctly.

Step 4: Adjust Settings and Monitor Performance

Return to your Chatim dashboard to monitor customer interactions, view analytics, and make any necessary adjustments to the widget's behavior, appearance, or responses based on user feedback and engagement.

Need Help?

If you encounter any issues during the installation process, contact us.