The Dashboard provides an overview of your chat widget's performance with analytics and visitor insights. It's the first page you see after logging in and selecting a project.
At the top of the Dashboard, select a custom date range to filter all analytics data. Click the Start Date and End Date fields to select your range. All charts and metrics update automatically. The default range is the last 30 days.
The Dashboard displays three metric cards.
A doughnut chart showing the breakdown of visitors by web browser (Chrome, Safari, Firefox, Edge, Instagram in-app, and Other). The center shows the total view count, and the legend shows each browser with its percentage.
A doughnut chart showing the breakdown by device type: Mobile, Desktop, and Tablet. The center shows the total view count.
A list showing where your visitors come from, sorted by traffic volume. The top 4 sources are shown by default — click Show All to see up to 10 referrers.
Each source shows the website hostname with favicon, view count, percentage of total traffic, and a progress bar. "Direct / None" means visitors who typed your URL directly or came from bookmarks.
A line chart showing daily activity over the selected date range. Use the toggle buttons above the chart to show or hide metrics:
Next to the toggles, you'll see the Total sum and Daily Average for the selected metric.
A view is counted when a visitor loads a page where the chat widget is installed and the widget script successfully initializes.
A chat is counted when a visitor starts interacting with the chatbot or sends a message.
Analytics data is updated in real-time. Charts refresh automatically when you change the date range. Historical data is available for the lifetime of your project.
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