Chatim Blog
Live chat software, best practices, statistics and scripts for sales and support teams.
Live Chat Best Practices: A Working Playbook (2026)
Live chat best practices that hold up in real queues: speed, honest availability, widget setup, bot pairing, team habits, and metrics that matter.
Best Free Live Chat Software in 2026: 11 Truly Free Tools
11 free live chat software tools compared: seat limits, conversation caps, branding rules, and which free plan scales with you.
Customer Service Scripts: 45+ Live Chat Templates (2026)
45+ customer service scripts, written for live chat and adaptable to phone and email: greetings, troubleshooting, apologies, sales, and closings.
Live Chat Statistics and Trends to Know
Live chat statistics and trends explained: what the data shows about customer preference, satisfaction, response time, sales impact, and AI chatbots.
Live Chat Lead Generation: The Complete Guide
Live chat lead generation explained: how to turn website visitors into qualified leads with proactive chat, smart qualifying questions, and the right tools.
11 Best Chat Widgets for Your Website (2026)
11 chat widgets compared on what visitors actually experience: script weight, design fit, mobile behavior, free tiers, and branding costs.
Best Live Chat Software in 2026: 25 Tools Compared
The 25 best live chat software platforms in 2026: LiveChat, Tidio, Crisp, Zendesk, Intercom, HubSpot and more.
