Live Chat Webhook Integration
Connect Chatim to your CRM, helpdesk, database, or any system using webhooks. Get real-time HTTP notifications when chats start, messages are sent, or leads are captured. Build custom automation workflows with Zapier, Make, or your own backend.
Boost Sales
Live chat converts visitors into customers
24/7 Automation
Chatbot captures leads outside business hours
Better Support
Instant responses improve customer satisfaction
Easy Setup
Get started in minutes without coding
Event-driven chat data for your entire stack
Chatim sends webhook events in real-time. Your systems react. No polling, no manual exports, no data silos.
Real-Time Webhook Events
Chatim fires HTTP POST requests to your endpoints when key events happen - new chat started, message sent, lead captured, chatbot flow completed, chat assigned, and more. JSON payloads include full context so your receiving system has everything it needs.
CRM and Helpdesk Sync
Automatically create contacts in Salesforce, HubSpot, or Pipedrive when Chatim captures a lead. Create support tickets in Zendesk or Jira when a chat needs follow-up. Keep your systems in sync without manual data entry or CSV exports.
Zapier and Make Automation
Connect Chatim webhooks to Zapier or Make to build workflows without code. Send Slack notifications when VIP customers start a chat, add leads to your email marketing platform, update spreadsheets, or trigger any of thousands of app integrations.
Works with Your Favorite Tools
Connect Chatim to any system using webhooks and REST API.
Reply to chats directly from Slack threads
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Real-time event notifications to your server
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Read more →Why developers choose Chatim webhooks
Chat data that flows where you need it, when you need it.
- API-First Approach
- Chatim is built for developers who want control. Webhooks deliver structured JSON payloads to your endpoints. You process them however you want - store in your database, trigger business logic, or forward to downstream services. Your data, your rules.
- No More Data Silos
- Chat conversations contain valuable customer data that shouldn't be trapped in a standalone tool. Webhooks push that data to your CRM, analytics platform, data warehouse, or any system in real-time. One source of truth for all customer interactions.
- Build Custom Automations
- Route high-value leads to your sales team instantly. Escalate negative sentiment chats to a manager. Tag conversations based on content and sync tags to your CRM. Webhooks give you the building blocks to create workflows that match exactly how your business operates.
Trusted by businesses worldwide
See what our customers have to say about Chatim
“I run an auto body shop, and finding the time to chat with people online was pretty much impossible until we got ourselves live chat software that comes with its own chatbot. It's like hiring an extra set of hands that always stays energized. Since we started using Chatim, we've noticed more customers coming our way.”
“Juggling training sessions with answering online queries was like trying to dodge punches blindfolded – practically impossible. But since we added Chatim software and its knockout chatbot, we've landed more clients than a heavyweight champ. Here's why this tech corner has been a total game-changer for us.”
Frequently Asked Questions
Everything you need to know about Chatim