Chatim Help Center

How to install Chatim widget on your wix website

Step 1: Generate and copy the widget code

  1. Go to the "Install" page in your Chatim account.
  2. Chatim will generate a JavaScript code snippet for your project.
  3. Click on the "Copy" button to copy the code to your clipboard. This code will be needed to embed the widget.

Step 2: Add the widget code to your wix website

  1. Log in to your Wix dashboard and select the website where you want to add the Chatim widget.
  2. In the Wix Editor, go to the page where you want the chat widget to appear.
  3. Click the "+" (Add) button on the left-hand menu, then select "Embed" and choose "Embed a Widget" or "Embed Code".
  4. In the pop-up box, paste the Chatim widget code you copied earlier.
  5. Click "Apply" and drag the embed box to position the widget on your page.
  6. Save your changes and publish the site to make the Chatim widget live.

Step 3: Test the widget on your website

  1. Visit your wix site and refresh the page to see the Chatim widget in action.
  2. Test the live chat and chatbot functionalities to ensure they are working correctly.

Step 4: Adjust settings and monitor performance

Return to your Chatim dashboard to monitor customer interactions, view analytics, and make any necessary adjustments to the widget's behavior, appearance, or responses based on user feedback and engagement.

Need Help?

If you encounter any issues during the installation process contact us.