Live Chat That Turns Visitors Into Customers

Free live chat software with AI chatbot automation and proactive chat. Engage website visitors in real time, deliver instant live chat support, and capture more leads 24/7 - no coding required.

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No credit card required

Boost Sales

Live chat converts visitors into customers

24/7 Automation

Chatbot captures leads outside business hours

Better Support

Instant responses improve customer satisfaction

Easy Setup

Get started in minutes without coding

Live chat and chatbot automation - working together

Real-time conversations when you're available. Smart chatbots handling the rest. A seamless live chat experience for every website visitor.

Real-Time Live Chat Widget

Talk directly with website visitors the moment they need help through a fully customizable website chat widget. Answer questions, share product details, and guide them through purchase decisions in real-time. Personal live chat customer service that builds trust and drives conversions.

Real-Time Live Chat Widget

Smart Chatbot Automation

Set up a chatbot for your website that qualifies leads, answers FAQs, and books appointments - without any coding. Start with simple rule-based flows and scale to sophisticated conversations. Your chatbot works 24/7, even when your team is offline.

Smart Chatbot Automation

AI Live Chat & AI Chatbot

Train the AI chatbot on your website content, knowledge base, or custom data. AI live chat handles complex questions intelligently, stays on-brand, and escalates to human agents when needed. Like hiring an AI customer service expert who never sleeps.

AI Live Chat & AI Chatbot

Works with your favorite tools

Install Chatim live chat on any platform in minutes - no coding required.

Slack

Reply to chats directly from Slack threads

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WordPress

One-click plugin install for WordPress sites

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Shopify

Add live chat to your Shopify store

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WIX

Embed the widget on any Wix website

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Squarespace

Drop-in chat for Squarespace pages

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Webflow

Add chat to Webflow with a code snippet

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Magento

Live chat support for Magento stores

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Next.js

Script or SDK install for Next.js apps

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Google Tag Manager

Deploy via GTM without touching code

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JavaScript SDK

Full control with our JavaScript API

Webhooks

Real-time event notifications to your server

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Site123

Quick setup for Site123 websites

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Coming soon
Pipedrive

Sync chat leads to your Pipedrive CRM

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Coming soon
Telegram

Get chat notifications in Telegram

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Coming soon
WhatsApp

Chat with visitors via WhatsApp Business

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Coming soon
Messenger

Reply via Facebook Messenger & Instagram DM

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Coming soon
Zapier

Connect with 5,000+ apps through Zapier

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Coming soon
HubSpot

Sync contacts and chats with HubSpot CRM

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See all integrations →

Why businesses choose live chat

Live chat isn't just support - it's the live chat solution that turns your most expensive website traffic into revenue.

Convert More Visitors
Visitors with questions leave if they can't find answers fast. Live chat support keeps them on your site with instant help - addressing concerns, sharing details, and guiding them to purchase. Businesses using live chat see significantly higher conversion rates.
Capture Leads 24/7
Most visitors browse and leave without taking action. Chatbot automation engages them, learns their needs, and collects contact info naturally - far more effective than static contact forms. Never miss a lead, even outside business hours.
Maximize Your Marketing ROI
You're already paying to drive traffic through ads, SEO, and content marketing. Live chat helps you get more value from every visitor by engaging them personally and reducing bounce rates. Make every click count.
Live Chat for Ecommerce & SaaS
From Shopify and WooCommerce stores to SaaS websites, Chatim is the live chat for ecommerce and SaaS that's built for online businesses. Recover abandoned carts with proactive chat invitations, answer pricing questions instantly, and turn website visitors into paying customers.
Product screenshot

What our customers say

Reviews from Chatim customers on Trustpilot

Rated 4.2 out of 5 on Trustpilot

“Chatim has been a great tool for managing conversations with customers. The platform is simple, intuitive, and makes it easy to respond to leads quickly. I especially like how everything is organized in one place, which saves time and helps ensure no messages are missed. It’s a very practical solution for businesses that want to improve communication with their clients and respond faster. Overall, a smooth and reliable experience so far. Highly recommended.”

AutoBody Werks
January 2026
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“Chatim for lead generation on our website, getting awesome results . Pricing is also good.”

Aleksandr Grossman
July 2026
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“Easy to set up and overall very smooth experience compared to the other available options. Good amount of usage by the users. Recommend as a chat bot.”

Maxim Neaga
March 2026
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“We have been using Chatim for a few months now. No issues, easy to set up, works great for us.”

Alex A
April 2026
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“Great experience, thank you for you service 🤝”

Gonza Boxing Union LLC
March 2026
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Read all reviews on Trustpilot →

Individual results vary. Testimonials reflect the experience of these customers and are not a guarantee of results.

Frequently asked questions

Everything you need to know about Chatim

What is Chatim live chat?

Chatim is a free live chat software that combines real-time human conversations with intelligent chatbot automation. It helps businesses engage website visitors, provide instant live chat support, and convert more leads into customers. The platform includes a live chat widget, chatbot builder, AI chatbot, CRM, analytics, and help desk features.

How does the chatbot automation work?

Chatim offers both rule-based and AI-powered chatbot automation. You can create chatbots using our drag-and-drop builder without any coding. The chatbot can handle common questions, qualify leads, schedule appointments, and seamlessly transfer to human agents when needed. It works 24/7, even when your team is offline.

Is Chatim free to use?

Yes! Chatim is a free website chat tool that offers a free live chat plan including essential live chat and basic chatbot features. You can start for free with no credit card required. As your business grows, you can upgrade to premium plans for advanced features like AI chatbot automation, unlimited chatbots, and priority support.

How long does setup take?

You can install Chatim on your website in under 5 minutes by adding a simple code snippet. If you're using WordPress, Shopify, or other popular platforms, installation is even easier with our plugins. Once installed, you can customize the chat widget and create chatbots immediately.

Can I customize the chat widget?

Absolutely! Chatim offers extensive customization options for the chat widget. You can change colors, position, size, greeting messages, and more to match your brand identity. The widget is fully responsive and works perfectly on desktop, tablet, and mobile devices.

What happens when my team is offline?

When you're offline, your chatbot continues working 24/7 to assist visitors. You can also configure the widget to collect messages and contact information, which are saved in your inbox for follow-up. This ensures you never miss a potential customer, even outside business hours.

Does live chat work on mobile devices?

Yes! Chatim is fully optimized for mobile. The chat widget is responsive and works perfectly on smartphones and tablets. The agent dashboard works in any mobile browser, so you can chat with customers on the go, and email notifications keep you informed of new chats and leads.

Can Chatim integrate with other tools?

Yes, Chatim integrates seamlessly with popular platforms like WordPress, Shopify, Wix, Squarespace, and more. You can also connect via webhooks, JavaScript SDK, or Google Tag Manager. Whether you're running a small site or a large e-commerce store, we've got you covered.

What is the difference between live chat and a chatbot?

Live chat connects website visitors with a real human agent in real time, while a chatbot is software that answers questions automatically using rules or AI. Chatim combines both: the chatbot handles common questions and qualifies leads 24/7, then hands the conversation to a live chat agent for anything complex. Most businesses use this hybrid live chat with chatbot setup to deliver instant support without hiring more staff.

How much does Chatim live chat cost?

Chatim live chat pricing starts at free - forever. Our free plan includes essential live chat, chatbot automation, and an agent seat. Paid plans start at a low monthly cost with unlimited chats and additional features like AI chatbot, advanced analytics, and team collaboration. Visit our pricing page for full live chat pricing details.

Is Chatim a good live chat for small business and ecommerce?

Yes - Chatim is designed as live chat software for small business owners, ecommerce stores, and SaaS startups. The free plan is enough for most small businesses, and one-click integrations with Shopify, WooCommerce, WordPress, Wix, and Squarespace make it one of the easiest live chat tools for ecommerce websites to set up. Many of our customers come from SMB and DTC brands looking for a business live chat software that doesn't break the bank.

What is proactive chat and how does it work?

Proactive chat is when the chat widget automatically invites a website visitor to start a conversation based on their behavior - for example, time on page, exit intent, or visiting a specific URL like a pricing or checkout page. Chatim lets you create unlimited proactive chat triggers so you can engage the right visitor at the right moment, recover abandoned carts, and book more demos without hiring more agents.

Can I use Chatim as an AI chatbot for my website?

Yes. Chatim includes a full AI chatbot for website use that you can train on your own knowledge base, product docs, or website content. The AI chatbot answers customer questions in natural language, stays on-brand, and escalates to a human live chat agent when the conversation needs a personal touch. It works as a 24/7 AI customer service agent that scales without adding headcount.

Does Chatim work as a free live chat plugin for WordPress and Shopify?

Yes. Chatim offers a free live chat plugin for WordPress and a free live chat app for Shopify, plus native integrations with Wix, Squarespace, Webflow, and any HTML site. Install in under 5 minutes - no coding required.

Start talking to your visitors today

Install the widget in five minutes, train the AI on your site, and never miss a lead again. Free plan included.

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Chatim live chat with chatbot automation

Generate more leads and enhance customer interaction using live chat software with chatbot automation.

Get Started Today