Help Desk That Actually Helps
Manage support tickets, automate common questions, and resolve issues faster - all from one dashboard. Built-in live chat and chatbot keep your customers happy around the clock.
Boost Sales
Live chat converts visitors into customers
24/7 Automation
Chatbot captures leads outside business hours
Better Support
Instant responses improve customer satisfaction
Easy Setup
Get started in minutes without coding
Everything you need to run a modern help desk
Ticket management, automation, and analytics - working together so your team can focus on what matters.
Ticket Management
Track every support request from start to finish. Assign tickets to team members, set priorities, and never let a customer issue slip through the cracks. All conversations organized in one place.
Smart Automation
Let chatbots handle common questions and route complex issues to the right agent. Automate ticket creation, status updates, and follow-ups - so your team spends less time on repetitive tasks.
Analytics & Insights
Monitor response times, resolution rates, and team performance in real-time. Identify bottlenecks, spot trends, and make data-driven decisions to continuously improve your support.
Works with Your Favorite Tools
Add Chatim help desk to any platform in minutes - no coding required.
Reply to chats directly from Slack threads
Read more →One-click plugin install for WordPress sites
Read more →Add live chat to your Shopify store
Read more →Embed the widget on any Wix website
Read more →Drop-in chat for Squarespace pages
Read more →Add chat to Webflow with a code snippet
Read more →Live chat support for Magento stores
Read more →Deploy via GTM without touching code
Read more →Full control with our JavaScript API
Real-time event notifications to your server
Read more →Quick setup for Site123 websites
Read more →Integrate through Adobe Experience Platform
Read more →Why businesses choose Chatim for help desk
A help desk that scales with your business - from first ticket to ten thousandth.
- Faster Resolution Times
- Chatbot automation resolves common issues instantly. Smart routing gets complex tickets to the right agent on the first try. Your customers get answers faster, and your team stays focused.
- 24/7 Support Without 24/7 Staff
- Chatbots handle requests around the clock - answering questions, creating tickets, and collecting info even when your team is offline. No missed requests, no unhappy customers.
- Lower Costs, Higher Satisfaction
- Automate repetitive tasks so your team can handle more tickets with fewer resources. Businesses using Chatim reduce support costs while improving customer satisfaction scores.
Trusted by businesses worldwide
See what our customers have to say about Chatim
“I run an auto body shop, and finding the time to chat with people online was pretty much impossible until we got ourselves live chat software that comes with its own chatbot. It's like hiring an extra set of hands that always stays energized. Since we started using Chatim, we've noticed more customers coming our way.”
“Juggling training sessions with answering online queries was like trying to dodge punches blindfolded – practically impossible. But since we added Chatim software and its knockout chatbot, we've landed more clients than a heavyweight champ. Here's why this tech corner has been a total game-changer for us.”
Frequently Asked Questions
Everything you need to know about Chatim