Chatim CRM for customer managment and lead generation

Amplify CRM capabilities with live chat and chatbot

Personalized customer interactions.: By integrating live chat and chatbot with CRM, businesses can personalize interactions based on the customer's history and preferences, significantly enhancing the chances of conversion.
Efficient lead capture and qualification.: Chatbot can qualify leads in real time by asking pertinent questions, with the information directly fed into the CRM system for immediate follow-up by the sales team.
Proactive customer service.: Live chat and chatbots can proactively engage customers based on their website behavior or purchase history, offering assistance or relevant information before the customer asks.
Streamlined support process.: Chatim CRM enables the automatic creation of support tickets based on chat interactions, ensuring that all customer issues are tracked and resolved efficiently.
24/7 Availability.: Utilize chatbots to provide 24/7 responses to common queries when live agents are unavailable, ensuring continuous engagement.
Data analysis and optimization.: Continuously analyze the data collected through CRM to optimize your lead generation, sales strategies, and customer support processes.

Effortless Contact Management: Organize and maintain detailed records of all customer interactions, making it easy to manage relationships and access crucial information anytime.
Comprehensive Lead Tracking: Monitor the progress of leads through your sales pipeline from initial contact to conversion, ensuring you capitalize on every opportunity.
Detailed Interaction History: Keep a complete history of all customer interactions, enabling personalized support and effective follow-ups that enhance customer satisfaction.
Efficient Task Management: Stay on top of your customer engagement activities by organizing and prioritizing tasks and ensuring timely and consistent communication with your clients.
Powerful Analytics and Reporting: Utilize detailed analytics and reporting tools to understand customer behavior, track sales performance, and make data-driven decisions to improve your strategies.
Seamless Integration: Connect our CRM system with your favorite tools and platforms, streamlining your workflow and enhancing productivity across your business operations.