# Chatim

> Chatim is a live chat software with smart chatbot automation for websites. It helps businesses engage visitors in real-time, automate customer support, and convert leads into customers.

## About

Chatim provides a complete customer communication platform that combines:
- **Live Chat**: Real-time conversations with website visitors
- **Chatbot Automation**: Rule-based and AI-powered bots that work 24/7
- **CRM**: Customer relationship management with visitor tracking
- **Analytics**: Insights into chat performance and customer behavior
- **Help Desk**: Ticketing system for customer support

The platform is designed for businesses of all sizes, from small websites to enterprise companies. It's lightweight, fast-loading, and optimized for Core Web Vitals.

## Key Features

- Unlimited live chats and unlimited team members on paid plans
- Drag-and-drop chatbot builder (no coding required)
- Mobile apps for iOS and Android
- Multi-language support (English, Spanish, French, Romanian, Ukrainian, Russian)
- Easy installation on any website (WordPress, Shopify, Webflow, Wix, Squarespace, Magento, and more)
- JavaScript SDK for custom integrations
- GDPR compliant with industry-standard encryption

## Pricing

Flat monthly pricing. Paid plans include unlimited live chats, unlimited chatbot flow capacity, and unlimited team members - no per-seat and no per-conversation fees. Chatim AI conversations are the only metered item.

- **Free**: $0/month - basic live chat, chatbot flow with standard blocks, and contact button, for a single user
- **Starter**: $9/month - everything in Free, plus team access, email notifications for new chats and leads, and custom branding
- **Pro**: $29/month (most popular) - everything in Starter, plus Chatim AI (up to 200 AI conversations/month), premium blocks, Slack integration, integrations, and the JavaScript SDK
- **Ultimate**: $59/month - everything in Pro, plus up to 500 AI conversations/month, advanced reporting, white label, API access, dedicated support, and an account manager

All paid plans come with a **14-day free trial** of the Pro plan. No credit card is required to sign up for the free plan or to start a trial. When a trial ends the account downgrades to the free plan unless a paid plan is chosen.

Actual AI conversation counts depend on knowledge base size and conversation length. Pricing above is for a single business; agencies and web studios reselling Chatim should contact us for reseller pricing.

## Use Cases

- Customer support automation
- Lead generation and qualification
- Appointment scheduling
- E-commerce sales assistance
- FAQ handling
- After-hours support coverage

## Installation

Chatim can be installed in under 5 minutes by adding a simple JavaScript snippet. Platform-specific guides are available for WordPress, Shopify, Webflow, Wix, Site123, Squarespace, Magento, Next.js, Google Tag Manager, and Adobe Launch.

## Important Links

- Homepage: https://chatim.app
- Pricing: https://chatim.app/en/pricing/
- Live Chat Features: https://chatim.app/en/live-chat/
- AI Chatbot: https://chatim.app/en/ai-chatbot/
- Integrations: https://chatim.app/en/integrations/
- Free Tools: https://chatim.app/en/tools/
- About: https://chatim.app/en/about/
- Contact: https://chatim.app/en/contact/
- Help Desk: https://chatim.app/en/help-desk/
- CRM Features: https://chatim.app/en/crm/
- Analytics: https://chatim.app/en/analytics/
- Lead Generation: https://chatim.app/en/lead-generation/
- Documentation: https://chatim.app/en/documentation/
- Chatbot Templates: https://chatim.app/en/templates/
- Blog: https://chatim.app/en/blog/
- Sign Up: https://account.chatim.app/signup

## Contact

- Website: https://chatim.app
- Support: Available via live chat on the website